Get in Touch With Us

If something on this site has prompted a question — about our editorial approach, a specific casino review, bonus conditions, or anything else — this page explains how to reach us and what happens next. We are an independent review and comparison site covering Rolletto and non-GamStop casino alternatives for UK players. We take reader messages seriously and respond to every one.

How to Reach Our Editorial Team

Email is the best way to contact us. Write to us at [email protected] and a member of the editorial team will read your message personally. We do not route enquiries through automated systems, and you will receive a reply from a real person who has read what you sent.

Our target turnaround is two working days. During particularly busy periods it may take a little longer, but we will always follow up. Including a clear subject line and a brief description of your enquiry upfront helps us route your message to the right person more quickly.

What You Can Write to Us About

We welcome all kinds of messages. The most common reasons readers contact us include:

• Accuracy queries and corrections — If you believe a bonus figure, withdrawal term, wagering requirement or any other detail on this site is out of date or incorrect, please tell us. We update our reviews when circumstances change and take factual accuracy seriously.
• General questions about our reviews — If our coverage of Rolletto or any of the alternatives we compare raises a question you cannot find answered on the site, get in touch.
• Suggestions for future coverage — We are open to reader ideas about topics, casinos or comparisons worth covering. If there is something you would like to see assessed, let us know.
• Commercial and partnership enquiries — If you represent a brand or organisation and want to discuss how we work, please introduce yourself clearly and explain what you have in mind. We will respond to all genuine enquiries.
• Responsible gambling concerns — If you or someone close to you is experiencing difficulties related to gambling, please mention this in your message and we will point you towards appropriate support. You can also contact BeGambleAware or GamCare directly — both offer free, confidential help.

What We Cannot Help With

We are an independent editorial site. We do not operate any of the casinos we review, and we have no access to player accounts, transaction records or bonus systems at any of them. If you have an account query, a withdrawal issue or a complaint about a specific operator, you will need to contact that casino's customer support team directly.

We also cannot provide legal advice or tell you whether a particular site is suitable for your individual circumstances. For guidance on UK gambling rules and your rights as a player, the UK Gambling Commission is the appropriate starting point — though note that not all casinos we cover hold a UKGC licence. Our page on trusted non-GamStop casinos for UK players sets out what that means in practice.

A Note on Our Editorial Independence

This site earns revenue through affiliate arrangements with some of the casinos it covers. That commercial relationship is disclosed on every relevant page. It does not determine which operators we recommend, how we rank them, or what we write about their terms and limitations. Our rankings and assessments are based on editorial review, not on what operators pay us. If you believe something we have published does not reflect that standard, we want to hear about it.

Responsible Gambling

All content on this site is intended for adults aged 18 and over. If gambling is causing you or someone you know financial or emotional harm, please seek support before anything else. The following organisations offer free, confidential help in the UK:

• BeGambleAware — information, advice and referrals
• GamCare — free counselling and a 24-hour helpline
• National Gambling Helpline: 0808 8020 133 (free, 24/7)

We do not coach readers on circumventing GAMSTOP or any other self-exclusion scheme. If you have self-excluded and are looking for ways around it, this site will not help with that.

Before You Write

If your question is about Rolletto's bonus terms, withdrawal times, payment methods or licence status, the answer may already be on the site. Our detailed review covers wagering requirements, pending periods, KYC verification and more. Checking there first may save you the wait for a reply.

We look forward to hearing from you.